Shipping policy

Shipping Policy

At Samiol, we are committed to delivering your orders efficiently and safely. Please review our shipping policy below:

Shipping Timeline

Orders are processed and shipped within 7-15 business days from the date of purchase. Please note that business days exclude weekends and holidays. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary depending on your location. Shipping fees will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey. Tracking updates are typically available within 24-48 hours of shipment.

Customs and Delays

For international orders, customs clearance may be required. Samiol is not responsible for delays caused by customs procedures, import duties, or tariffs. These costs are the responsibility of the recipient. We recommend checking your local customs regulations before placing an order.

Delivery Issues

If your package is delayed or lost, please contact our support team at supportsamiol@gmail.com with your order number and tracking information. We will investigate and work toward a resolution.

Questions?

For shipping inquiries, please reach out to supportsamiol@gmail.com and we will respond within 24-48 hours.